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Team

Jean-Thomas Henderson

North America Partner

Jean-Thomas Henderson is a teacher in hospitality management at the Institut de tourisme et d’hotellerie du Quebec in Montreal. He is passionate about the chance he has to discuss issues with the citizens of tomorrow, those who will change the world.  That’s the reason he became a specialist in security management and sustainable development: two of the main challenges of today’s hotel managers.

Jean-Thomas is also a certified auditor for the Global Lighthouse Certification program and our partner in North America. In parallel, he just launched Hotel Stories and Other Places, a book of 15 true-to-life short-stories drawn from the universe of the Quebec hotel industry, told from the viewpoint of its players, penned by local writers. These narratives afford the reader a glimpse into the day-to-day reality of the men and women who operate in the wings, behind the scenes at hotels.

Izydor Nowakowski

Hotel Consultant, Sky Touch Europe

Izydor Nowakowski is the Co-Founder and Managing Partner of Sky Touch Europe, representing Sky Touch Global in Europe. He is a hospitality enthusiast and passionate with a proven over 16 years of international experience in the hotel industry. Izydor has worked for leading hotel brands, such as Orbis Hotels, Choice Hotels, Capella Hotels & Resorts in Poland, Ireland, and the United States of America. He graduated with a Master of Arts degree in 2002 as a Tourism and Travel Services Manager at the Academy of Physical Education in Warsaw, Poland.

 

He has worked for West Paces Hotels Group (WPHG) in Ireland in a 5-star Resort as a Front Office Manager Assistant, and in the United States of America as a Manager in Training in multiple locations of the chain. At WPHG he was responsible, among other things, for the group Standard Operating Procedures (S.O.P.). He became an expert in this field and successfully continued providing support in the hotel’s procedures standardization running his independent company.

 

Over the years, he has contributed to shaping customer-oriented Safety & Security S.O.P.’s, which follow the current trend with the current in policymaking.

 

Ervina Irianti

Property Consultant Indonesia

Ervina Irianti is an experienced Property Consultant from Java and is based in our office in Bali. Ervina has extensive knowledge in the real estate sector and a talent for bringing the right Buyers and Sellers together. She started her real estate career about five years ago. She collected property management experience when she worked for several key players in the market.
After completing her Bachelor in Economic (S1 Manajemen), Vina was involved in numerous hotel renovation projects and corporate photo-shootings across the country, which qualified her as a successful businesswoman. Since the outbreak of this pandemic, Ervina managed to continue her own business despite travel restrictions, leading by an excellent example in COVID safety. Today, she is an inherent part of Sky Touch Global, looking after COVID-19 Hotel Inspections in Indonesia, Real Estate Consulting, and Talent Management.

Kennia Ayu Saputri

Consultant Hotel Property Services, Indonesia

In 2021, Sky Touch Global allied with Tusania’s Project. The Business Owner Kennia Ayu Saputri brings the necessary competence and experience in renovation, consulting services, and evaluation for buildings, hotels, villas to the Hotel Property Services Team. She is an experienced project manager and partner of Sky Touch Global.
She studied economics and development and has worked for several multinational companies in Indonesia before starting her own business in 2016 in the exterior design sector in Bali.

Auditors

Sky Touch has licensed auditors to conduct the Global Lighthouse Certification audits.

Security plays an important part throughout the entire process.  We will give you the opportunity to verify our auditors every time they arrive onsite.  A robust Total Security Management system ensures that data is kept secure at all times. Our program is global; therefore all our experienced auditors undertake extensive training to deliver a consistent audit to the same standards anywhere in the world.

Security is a quality feature, therefore all our auditors are:

  • Licensed and police background checked
  • Highly qualified to carry out this duty
  • Have agreed to the Sky Touch Code of Conduct
  • Have agreed to the Sky Touch Anti-Corruption Policy
  • Have agreed to the Sky Touch Customer Information Policy
  • Signed confidentiality agreements.