Stefan Vito Hiller
Founder and Managing Director
Stefan Vito Hiller is the Founder and Managing Director of Sky Touch Global Hotel Security Consulting. He is an independent Global Risk Consultant and Security Expert to Hotels. He has over 26 years of international experience in the hotel and security industry. He has worked for leading hotel brands, such as Sheraton, Hilton, Marriott and Choice Hotels in the United Kingdom, Ireland, and the Middle East. He graduated in 2002 as a Hotel Management Consultant at the Steigenberger Hotel Management School.
He has worked for Securitas in Germany as a Product Manager for hotel and Tourism. At Securitas, he was responsible for the Hotel Segment and built a Competence Centre for Europe within the group. He became an expert in dealing with Threat Condition Policies on a global scale. Today, Stefan consults hotels and implements innovative and affordable strategies to raise their level of security to meet growing global demands. He has invested significant time studying hotel security best practices around the globe, evaluating their efficiency.
He is specialized in covert audits and also consults architects and hotel developers in how to design safer hotels. With his extensive experience in the hotel security field, he has developed a new Online Hotel Security Awareness Course for the Ehotelier Academy.He is also a qualified and active screener and experienced in implementing screening points in hotels. His experience is rooted in Maritime Security for cruise ships.
Today, he is actively involved in COVID-19 risk mitigation projects. Contact tracing, COVIDsafe plans and keeping the tourism industry in business is his new field of play. Stefan has developed the method ‘Prevention of cross-contamination through design’ (PCCTD), that ensures a lot of interest.
North America Partner
Jean-Thomas Henderson is a teacher in hospitality management at the Institut de tourisme et d’hotellerie du Quebec in Montreal. He is passionate about the chance he has to discuss issues with the citizens of tomorrow, those who will change the world. That’s the reason he became a specialist in security management and sustainable development: two of the main challenges of today’s hotel managers.
Jean-Thomas is also a certified auditor for the Global Lighthouse Certification program and our partner in North America. In parallel, he just launched Hotel Stories and Other Places, a book of 15 true-to-life short-stories drawn from the universe of the Quebec hotel industry, told from the viewpoint of its players, penned by local writers. These narratives afford the reader a glimpse into the day-to-day reality of the men and women who operate in the wings, behind the scenes at hotels.
Sky Touch has licensed auditors to conduct the Global Lighthouse Certification audits.
Security plays an important part throughout the entire process. We will give you the opportunity to verify our auditors every time they arrive onsite. A robust Total Security Management system ensures that data is kept secure at all times. Our program is global; therefore all our experienced auditors undertake extensive training to deliver a consistent audit to the same standards anywhere in the world.
Security is a quality feature, therefore all our auditors are:
- Licensed and police background checked
- Highly qualified to carry out this duty
- Have agreed to the Sky Touch Code of Conduct
- Have agreed to the Sky Touch Anti-Corruption Policy
- Have agreed to the Sky Touch Customer Information Policy
- Signed confidentiality agreements.